Industry Leader with Award Winning Service
UMS Banking’s team of caring professionals have been the recipient of several Outstanding Service awards from our industry peers and our clients’ associations. Unique to UMS is the highest standard of appreciation for not just our agent banks and our merchant clients, but internally for one another as a fast and efficient workforce.
Often, the challenge for many financial institutions in finding a compatible merchant bankcard provider is the pinpointing which company will treat your valued clientele with same level of service and respect that your own bank does. This is a small community and one that is so competitive, so service is of the utmost importance.
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Our Clients Say it Best
The service to our bank and our merchants from UMS Banking rates beyond a 10. Every time we contact a UMS representative, they help us right away and handle our merchants efficiently and timely. They do a good job of saving our merchants money too; which we really like!–Eric V.
Whenever I have a question for your Customer Care department it is always immediately addressed. It always seems that your employees are very happy. UMS Banking personnel are pleasant and helpful.–Kathleen W.
UMS Banking took the confusion out of the whole pricing and proposal process. They made it simple for me to understand that I was going to not only save money but also get state of the art equipment that allowed me to accept payments on my iPhone and iPad.–David J.
The quality level of UMS Banking's service is consistently far above our expectations. When we have any question or need any assistance, trivial or important, we get it immediately.–Hope R.
UMS Banking has maintained a terrific image within our bank and has for quite some time. Our commercial customers are continuously stating that they are very happy with their sales and customer support interactions with everyone at UMS.–Justin A.
We appreciate our working relationship with UMS Banking, and that most of their staff know who we are and how we operate our business.–Robin N.